This should do the trick for you as long as the printer's hardware is not faulty.Otherwise, we need to replace the printer. Follow these steps including evaluating and analyzing the print quality report.( HP OfficeJet 6900 Printers - Black or Color Ink Not Printing, Other Print Quality Issues) If it still copies in blank pages then perform all the prescribed steps from this link.Now try making photocopies directly from the printer without any communication from the computer.Use a USB cable to update the printer’s firmware connecting it to a computer.Then update the printer’s firmware by following instructions from this link:.perform steps from the section “ Step 1: Reset the printer Perform a hard reset on the printer from this link.Was there a power outage or surge before the issue started?įor now, it looks like a hardware issue or a cartridge related issue with the printer.
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Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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